Job Satisfaction among Nigerian Dental Technologists And its Effect on their Relationship with Dental Surgeons, A Cross-sectional Study
DOI:
https://doi.org/10.61172/04bna235Keywords:
Dental technologist, Dentist , Extrinsic, Intrinsic, Job satisfaction , RelationshipAbstract
Objective
Job satisfaction may influence interprofessional relationships among healthcare workers. This study assessed the job satisfaction of dental technologists and its effect on their relationship with dentists.
Methods
An online questionnaire survey of Nigerian dental technologists was conducted using an adapted Minnesota Satisfaction Questionnaire. Data were analyzed using IBM SPSS Statistics (version 23). Chi-square tests were used to compare means, and logistic regression tested associations. Statistical significance was set at p ≤ 0.05.
Results
A total of 131 technologists participated (male: female ratio = 2.5:1). Seventy-seven (58.8%) were married, 68 (51.9%) had worked for 5 years or less, and 64 (48.9%) worked in teaching hospitals. Sixty-three (48.1%) had moderate levels of job satisfaction, while 77 (60.3%) were satisfied with their relationship with dentists. Intrinsic satisfaction was associated with higher education (χ² = 11.48, p = 0.02) and employment in tertiary centers (χ² = 6.84, p = 0.03); extrinsic satisfaction was associated with being married (χ² = 10.44, p = 0.01), and overall satisfaction was higher among females (χ² = 8.41, p = 0.02). In-service development increased the odds of extrinsic satisfaction by 3.1 (1.2–8.0); p = 0.02. Respect for dentists' decisions was associated with interprofessional relationships (χ² = 52.97, p = 0.001), and overall satisfaction strongly correlated with the relationship with the dentist (χ² = 42.79, p < 0.001).
Conclusion
Job satisfaction was related to good interprofessional relationships. Higher satisfaction levels were associated with being female and working in teaching hospitals. Good interprofessional relationships also improved satisfaction.
Downloads
References
1. Cameron JJ, Granger S. Does self-esteem have an interpersonal imprint beyond self-reports? A meta-analysis of self-esteem and objective interpersonal indicators. Pers Soc Psychol Rev 2019; 23:73-102.
2. Lohmann J, Shulenbayev O, Wilhelm D, Muula AS, De Allegri M. Psychological wellbeing in a resource-limited work environment: Examining levels and determinants among health workers in rural Malawi. Hum Resour Health 2019; 17:85.
3. Elkayam C, Snir S, Regev D. Relationship between work conditions, job satisfaction and burn out in Israeli Ministry of Education art therapists. Int J Art Ther 2020; 25:30-38.
4. Foà C, Guarnieri MC, Bastoni G, Benini B, Giunti OM, Mazzotti M, et al. Job satisfaction, work engagement and stress/burnout of elderly care staff: A qualitative research. Acta Biomed 2020;91: e2020014.
5. Skaalvik C. Emotional exhaustion and job satisfaction among Norwegian school principals: Relations with perceived job demands and job resources. Int J Lead Educ 2020:1-25. [doi: 10.1080/13603124.2020.1791964].
6. Kalkhoff NL, Collins DR. Speech-language pathologist job satisfaction in school versus medical settings. Lang Speech Hear Serv Sch 2012; 43:164-175
7. Ellickson MC, Logsdon K. Determinants of job satisfaction of municipal government employees. Public Pers Manage 2002; 31:343-58.
8. Martin TN, Schermerhon JR Jr. Work and non-work influences on health: A research agenda using inability to leave as a critical variable. Acad Manage Rev 1983; 8:650-659.
9. Nguyen TH. Impact of leader-mentor relationship quality on job satisfaction, innovation and operational performance: A case in Vietnam. J Asian Fin Econ Bus 2020; 7:449-56.
10. Jabber MN, Hussin F, Hashmi MA, Jafri SM. Effect of administrative practice on job performance: An empirical study among public universities in Pakistan. Glob Acad J Econ Bus 2020; 1:1-4.
11. Bektas C. Explanation of intrinsic and extrinsic job satisfaction via mirror model. Bus Manag Stud Int J 2017; 5:627-39.
12. Goetz K, Campbell SM, Broge B, Dörfer CE, Brodowski M, Szecsenyi J. The impact of intrinsic and extrinsic factors on the job satisfaction of dentists. Community Dent Oral Epidemiol 2012; 40:474-480. 13. van Saane N, Sluiter JK, Verbeek JH, Frings-Dresen MH. Reliability and validity of instruments measuring job satisfaction – A systematic review. Occup Med (Lond) 2003; 53:191-200.
14. Orrung Wallin A, Edberg AK, Beck I, Jakobsson U. Psychometric properties concerning four instruments measuring job satisfaction, strain, and stress of conscience in a residential care context. Arch Gerontol Geriatr 2013; 57:162-71.
15. Cheung T, Lee PH, Yip PSF. The association between workplace violence and physicians' and nurses' job satisfaction in Macau. PLoS One 2018;13: e0207577.
16. Aygun M. Analysis of the relationship between job satisfaction and organizational trust of physical education and sports teachers. J Pedagogical Res 2021; 5:203-215.
17. Kolo ES. Job satisfaction among healthcare workers in a tertiary center in Kano, Northwestern Nigeria. Niger J Basic Clin Sci 2018; 15:87-91.
18. Edoho SA, Bamidele EO, Neji OI, Frank AE. Job satisfaction among nurses in public hospitals in Calabar, Cross Rivers State, Nigeria. Am J Nurs Sci 2015; 4:231-237.
19. Lasebikan OA, Ede O, Lasebikan NN, Anyaehie UE, Oguzie GC, Chukwujindu ED. Job satisfaction among health professionals in a federal tertiary hospital in Nigeria. Niger J Clin Pract 2020; 23:371-5.
20. Ezeaja EB, Azodo CC, Ehizele AO, Ehigiator O, Oboro HO. Assessment of job satisfaction and working conditions of Nigerian oral health workers. Int J Biomed Health Sci 2010; 6:143-150.
21. Weiss DJ, Davies RV, England GW, Lofquist LH. Manual for the Minnesota satisfaction questionnaire. In: Minnesota Studies in Vocational Rehabilitation. Minneapolis: University of Minnesota Industrial Relations Center; 1967. p. 22.
22. Onwujekwe O, Mbachu C, Ezenwaka U, Arize I, Ezumah N. Characteristics and effects of multiple and mixed funding flows to public healthcare facilities on financing outcomes: Acase study from Nigeria. Front Public Health 2019; 7:403.
23. Carrol LS. A comprehensive definition of technology from an ethological perspective. Soc Sci 2017; 6:128.
24. Evans JL, Henderson A, Johnson NW. Traditional and inter-professional curricula for dental technology: Perception of students in two programs in Australia. J Dent Educ 2013; 77:1225-1236.
25. Bobich AM, Mitchell BL. Transforming dental technology education: Skills, knowledge, and curricular reform. J Dent Educ 2017;81: S59-64.
26. Koff SZ. The dental squad. In: The Dental Team in the European Union. Cham: Springer; 2021. [ d o i : 10.1007/978-3-030-72232-6_5].
27. Malament KA, Pietbrobon N, Neeser S. The interprofessional relationship between prosthodontist and dental technology. Int J Prosthodont 1996; 9:341-354.
28. McGarry TJ, Jacobson TE. The professions of dentistry and dental laboratory technology: Improving the interface. J Am Dent Assoc 2004; 135:220-6.
29. Croll BM. Dentistry and dental technology. N Y State Dent J 2008; 74:16-18.
30. Morison S, Marley J, Machniewski S. Educating the dental team: Exploring perceptions of roles and identities. Br Dent J 2011; 211:477-483.
31. Ogiwara S, Araki H. Job satisfaction in Ishikawa Prefecture Japan. J Phy Ther Sci 2006; 18:127-132. 32. Be ll e r o s e M, A l v a S, Ma g a l o n a S, Awoonor-Williams K, sacks E. Supervision of community health nurses in Ghana: A mixed method study on experience and mentorship needs. Health Policy Plan 2021; 36:720-727. 33. Arigbede AO, Abiodun-Solanke IM, Taiwo JO, Ocheke BO. Assessment of current cross-infection control practices among dental technologists in Nigeria. Ann Biomed Sci 2013; 12:46-53.
34. SOHT-Federal University of Technology Owerri. Dental Technology; 2021. Available from: https://soht.futo.edu.ng/dental technology/. [Last accessed August 21, 2021]. 35. Ayamolowo SJ, Irinoye O, Oladoyin MA. Job satisfaction and work environment pf primary healthcare nurses in Ekiti State, Nigeria. Int J Caring Sci 2013; 6:531-542. 36. Bello S, Adewole DA, Afolabi RF. Work facets predicting overall job satisfaction among resident doctors in selected teaching hospitals in Southern Nigeria; A Minnesota Satisfaction Questionnaire Survey. J Occup Health Epidemiol 2020; 9:52-60. 37. Temesgen K, Aycheh MW, Leshargie CT. Job satisfaction and associated factors among health professionals working at Western Amhara Region, Ethiopia. Health Qual Life Outcomes 2018; 16:65. 38. Edet JT. Revenue allocation in Nigeria: Issues, challenges and prospects. J Public Admin 2021; 56:139-154. 39. Diener E, Gohm CL, Suh E, Oishi S. Similarity of the relations between marital status and subjective well-being across cultures. J Cross Cult Psych 2000; 31:419-436. 40. Bello S, Ajayi DT, Azuzu MC. Determinants pf job satisfaction among physicians in public hospitals in Calabar, Nigeria. J Community Med Prim Health Care 2018; 30:19-33. 41. Kaplan SA, Winslow CJ, Luchman JN. What are we working for? Comparing the importance of job features for job satisfaction over the career span. Soc Indic Res 2020; 148:1021-1037. 42. Perugini C, Vladisavljevic M. Gender inequality and the gender-job satisfaction paradox in Europe. Labour Econ 2019; 60:129-147.
43. Pita C, Torregrosa RJ. The gender-job satisfaction paradox through time and countries. Appl Econ Lett 2 0 2 1 ; 2 8 : 1 2 , 1 0 0 0 - 1 0 0 5 . D O I : 10.1080/13504851.2020.1792402
Downloads
Published
Issue
Section
License
Copyright (c) 2025 Oluwafeyisayo F. Ikusika, Yewande I. Adeyemo, Tope E. Adeyemi, Chikaodi O. Oguchi, Igie M. Ogbonmwan, Uchenna K. Omeje
This work is licensed under a Creative Commons Attribution 4.0 International License.
Open Access Statement
- We became fully Open Access since January 2023.
- Our new and archived materials are available free of charge on open basis and under a Creative Commons license as stated below.
Copyright statement
Copyright © 1999 The authors. This work, Nigerian Dental Journal by Nigerian Dental Association is licensed under Creative Commons Attribution 4.0 International License.
